Prepping for and Submitting a Support Ticket

Here at Maven Imaging, we have a 24/7 support team ready to take any request. From how to questions all the way to software/hardware technical issues. We are here to support your office.

First you will want to ensure your PC is connected to the internet and ready for us to take a look at it if needed.

Please follow the TeamViewer remote application article, this will help you set up the remote control support application we use. This software comes with your x-ray PC, but will not be on any other computer in your office.

TeamViewer Installation:

TeamViewer Use:

Here are the different ways you can reach our support team:

Open a Ticket Online:

Email Us:

[email protected]

Text Us:


Call Us:

1-800-949-8015 Option 2

Be prepared to provide some information, we will ask you for your name, phone number, practice name and email address

Marcos is the author of this solution article.

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